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Graded Gallery

Returns & Refunds

Last updated: June 2026

We stand behind every card we sell. Our goal is for you to be 100% satisfied with your purchase. If something isn't right, we'll make it right — here's how our policy works.

Eligible for Return

  • Item received is significantly not as described
  • Item arrived damaged due to shipping
  • Wrong item was sent
  • Graded slab arrives cracked or tampered

Not Eligible for Return

  • Buyer's remorse or change of mind
  • Items that have been used, handled, or removed from slabs
  • Sealed product that has been opened
  • Claims made more than 7 days after delivery

Return Window & Process

Returns must be initiated within 7 days of delivery. To start a return:

  1. 1Contact us at gradedgalleryco@gmail.com with your order number and photos of the issue.
  2. 2We'll review your claim within 1–2 business days and provide a return shipping label if approved.
  3. 3Ship the item back in its original packaging.
  4. 4Once received and inspected, your refund will be processed within 3–5 business days.

Refunds

Approved refunds are issued to your original payment method. Original shipping fees are non-refundable unless the error was on our end. Partial refunds may be issued for partial damage at our discretion.

Questions?

We're a small team and we care about every order. If something's not right, just reach out — we'll sort it out. Contact us here or email gradedgalleryco@gmail.com.